Includes: Move Management (on-premises or to new premises) Repair Modifications Training Spare Part Packages Software Support beyond to onsite service

Are you looking for something more? If so, the EXTRA Service package is the answer! Active maintenance management, move management, modification
work plus training and regular software support combine to make this service
package fully comprehensive.

A single source offers more advantages

Industrial manufacturing and stock management are subject to perpetual change caused by the frequent need to modify, expand or redesign production plants to accommodate new demands as they occur. You’re planning the relocation or the reconfiguration of your stock department? Kardex will move their products with the know-how that comes with many years of rigging experience and the knowledge of their own products. And the added advantage is that Kardex will be onsite to perform the maintenance and service work made necessary by the move. You
benefit by having one source perform all the work, reducing your coordination effort, potential bottlenecks, etc. Topping it off, Kardex will do it all for a fixed price!

Quick and uncomplicated

In the event your machine should fail to function, Kardex Service is there to
assist you – if desired – round the clock. Kardex’s highly trained, certified service
technicians will quickly find the source of the problem and take immediate action
to get the machine back up and running. The technicians’ high level of expertise
and knowledge about each component, part and module are sure guarantees that
the repairs will proceed smoothly.

New markets – new stock materials

Markets are characterized by constant fluctuation. Your company aligns itself with
the markets. You manufacture new products; have constantly changing inventory
and new customers with growing demands. Suddenly, your Kardex storage solution needs to be adapted to accommodate the new challenges. Kardex will show you how to modify your existing systems, how to adjust capacities and how to profitably handle the new challenges. Shortening or raising of equipment, retrofitting, applications and software updates are the most important elements for your success. Request a quote for your specific requirements.

Knowledge is a distinct advantage

Reliability and productivity are the basis for effective stock management. Proper
operation and suitable reaction to system indications, warnings etc. guarantee the
consistently high productivity of your Kardex systems. Kardex’s training provides
your personnel with a better overall understanding of how your Kardex products
function, which means they can be more productive. Operator and user training is
a key component of Kardex’s service concept and its preferred place of performance is onsite with your equipment.

Ready availability paired with greater durability: Kardex quality

Secure the advantage of time! The failure of systems or equipment that are vital to
your business costs a great deal of money and time. You can avoid the frustration
and loss associated with waiting for a replacement part with individually-configured spare part sets. Having them onsite minimizes downtime. As a result, Kardex’s service technicians don’t have to miss a beat and are able to complete the repair smoothly, so that your production can resume quickly without further delay. 

Invisible, yet a key performer

One of the key components of your Kardex system solution is the software –
the interface between man and machine. Kardex’s software service assists you
with phone support, remote computer diagnostics and onsite presence. Regular
software updates are conducted via remote maintenance and ensure
your materials are managed with the highest possible efficiency.